Tuesday, January 30, 2007

The woes of the web

Before the days of computers, to get a Post archive, you’d probably have to dig through clips somewhere in a dusty room or on microfiche. Now – despite some glitches in our system – finding a story is as easy as typing the keyword.

Of course, people that were arrested on pretty minor marijuana charges in 1999 are not so happy with this. A Post online article might be the first hit their name gets in a Google search.

The executive editors at The Post often receive e-mails asking us to remove certain articles or names from the database.

Our initial reaction was “this is absurd!” These are our archives, and we’re not taking them down years later for you! But then we really had to powwow about what to do.

Petty crimes in college can be detrimental to a person’s family and job, as some e-mails have pointed out. And I sometimes feel sympathetic toward people who were unlucky enough to be in the news right when the news had a surge in availability.

Some people allege that the reporting was incorrect years ago. But for the most part, this should have been brought to someone’s attention years ago. We can’t make a judgment about writers long gone from The Post, and so we just trust these faceless student journalists of the past — which is kind of a scary thought. But if there really is a problem with a story that someone can prove, then of course we would consider changing a story.

From the editors
Editor Brittany Kress sought the opinion of the executive editors over the summer and we all agreed to have a policy of keeping the archives up. In the future, we’ve discussed finding ways to block names in searches. Brittany sums up our decision on the matter in an e-mail:

This is interesting because it's something journalists have probably never had to deal with before the last 10 years or so. There are a lot of ways we're setting a precedent at The Post; however, this is one of the more serious. In my opinion, we shouldn't allow our archives to get altered in any way -- unless they are factually wrong, of course. We wouldn't ever destroy a print version of an archived story, for example. The difference is that no one would have probably seen that story bound in a book on some dusty library shelf, but now it's showing up as a top search hit on Google. Nonetheless, I stand by the practice of not altering or destroying our work.

Later, she told me she decided to formulate a usual response to any further requests, which makes our policy on the matter clear.


Associate Editor Justin Thompson has interesting thoughts on the topic in an e-mail:

It's not fair to the integrity of our archives to cut or remove articles that someone suddenly is ashamed of. These papers are historical record once they're published and The Post archives are the best documented history of Ohio University and Athens. As for fairness, the angle and bias of the article is itself part of the document. For instance, the NYT [New York Times]wouldn't remove editorials condoning slavery simply because prevailing morality is at odds with that.

In one instance, someone who wrote a radical letter years ago wanted us to take down the letter, attesting that their views had changed. Culture Editor Caitlin Price shares her thoughts on this, using a famous letter writer to us in the newsroom. Said letter writer has written some fairly absurd things, which we often publish. Her e-mailed thoughts:

If he were to say, ‘Don't run that,’ or ‘Take that off your Web site,’ I'd say too bad buddy -- you knew you were writing it, you knew we could run it, and we did. If you didn't want it to run, you would have never written it.

Caitlin then mentions that as a writer, many of her stories from the beginning of her time at The Post are crappy in her opinion years later, but she would never want them to be taken down. This made me think: What if old Posties wanted stories taken down? If we take one thing down, it might turn into a snowball of requests. And somehow, knowing that our archives might not be our real archives damages our credibility as a news organization.

As journalists, the overarching thing to remember is that we must never hinder our accessibility. The interest of the public and technology will continue to be at odds, but we must always, in my opinion, error on the side of being too accessible rather than covering up public information for the privacy of a few.

Feedback
  • How do you think news organizations should handle their web archives?
  • What do you think of The Post's decision to not alter web archives?

2 Comments:

At 11:15 PM, Blogger charles pinyan said...

Hi - I just came across this site. I was Editor 1984-85, and visited most recently summer of 2005. Some Posties from my era met there for a weekend, and got in to the Post offices to see what had changed/what had not. It's hard to believe The Post is leaving Baker - but amusing to see from your blog you still had to make a run to The Messenger at 6:30 a.m.

 
At 3:02 AM, Blogger Cheryl said...

You guys are definitely doing the right thing.

The people who committed and have been convicted of these petty crimes knew what they were doing was illegal. They knew when they were doing them that there would be consequences of them being caught, and it is not The Post's responsibility to get rid of the information after they learn their lessons. Besides, if employers were that concerned about a potential employee's criminal background, they could just search public record in places the applicant has lived.

But really, if someone got in trouble for marijuana in 1999, and the potential employer is going to hold that against him or her eight years later without asking his or her explanation of what happened, that is kind of ridiculous.

And if the information can be proved wrong? With the way technology has changed newspapers and their Web sites especially, it is easy for a paper to post something on a Web site, regardless of if it is correct, then take it down if they find out it was wrong. As a new journalist who is still fresh in the idealogical ethics I learned a year ago, this idea really bothers me. If you printed something wrong in a newspaper and it was brought to your attention, you would print a correction in the next edition to makeup for the error. As for fixing this on Web sites, that's a little trickier. I saw the Washington Post is doing corrections online, and I think it's a great idea. I was reading a story, and across the top of the page, it said something along the lines of, "An earlier version of this story said, 'blah blah blah,' but this information has been corrected to say, 'blah blah blah.'" What an easy way to point out that you did have it wrong but you are correcting it, and it gives you credibility. I think a solution like this could work for archives too, as long as it included the date of the original publication and the date the correction was made. That might even give the publication more credibility.

With letters to the editor, I say too bad for you. Seriously. If someone is that concerned about what they wrote a while ago because his or her opinion has changed, then write another letter. It will bring more conversation into your print and online editions, and that person will probably feel better that the air has been cleared.

Formulating a response is a good idea!

 

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